If you wish to cancel your order, please send an e-mail to service@jaykay-sport.de as soon as possible, stating your order number. As long as the order has not yet been packed, we can cancel it. After the order has been successfully canceled, you will receive an info mail and we will refund your payment immediately.
If your shipment has already been prepared for dispatch, we are unfortunately unable to cancel the order. You can make use of your right of withdrawal within 14 days after you have received the goods and return the goods to us.
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